Returns & Refunds Policy
At Sensorestop, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Returns & Refunds Policy below:
1. Return Period
You may return eligible items within 30 days of receiving your order.
2. Return Eligibility
To be eligible for a return, the item must be:
- Unused and in its original packaging.
- Accompanied by a receipt or proof of purchase.
3. How to Initiate a Return
To initiate a return, please contact us at contact@sensorestop.shop with your order number and the reason for the return.
4. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 3 days and will be credited back to your original payment method.
5. Non-Returnable Items
Certain items may be non-returnable, including:
- Opened or used products.
- Clearance or discounted items (unless defective).
6. Shipping Costs
You will be responsible for paying for your own shipping costs for returning items unless the return is due to our error (e.g., wrong item sent).
7. Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.